Beyond the Road Closed SignUniting your council's departments for seamless road management

We all know the familiar sight: a "Road Closed" sign. For your residents, it's an immediate headache. But within your council, it often signals a much larger, often hidden, logistical challenge. Think about the ripple effect of a single road closure – be it for an urgent incident, planned works, or a community event. It's not just the field crew putting up a barrier. It triggers a complex, often fragmented, chain of communication and coordination involving multiple departments:

• Engineering & Works: Planning the closure, managing the project, ensuring safety standards.
• Events Teams: Coordinating parades, festivals, markets – how do they impact traffic flow and emergency access?
• Communications & Media: Crafting public notices, updating websites, responding to social media enquiries.
• Customer Service: Answering the relentless calls from confused or frustrated residents.
• Emergency Services Liaisons: Ensuring essential services can still navigate the network.

And don't forget the Contractors!

They're on the ground, creating the closures, but how do their updates flow back into your central system? Historically, managing this has been a patchwork. Emails flying, phone calls chasing updates, disparate spreadsheets, and often, conflicting information reaching the public. This fractured approach leads to:

• Operational Bottlenecks: Delays in getting critical information out or actioned.
• Duplication of Effort: Multiple departments trying to solve the same communication puzzle.
• Increased Risk: Misinformation or slow updates can compromise public safety and council liability.
• Internal Frustration: Staff spending more time coordinating internally than actually getting work done.
• Erosion of Public Trust: When citizens receive inconsistent information, it reflects poorly on the council's efficiency.

Bringing Harmony to Your Road Network Management

Imagine a world where all these moving parts are seamlessly connected, operating from a single source of truth. This is where modern road network management solutions prove invaluable. They act as the central nervous system for your road network, bringing together:

• Real-time Data from the Field: Your field crews and contractors can instantly update road statuses from their mobile devices, ensuring live accuracy.
• Automated Public Notifications: Once an update is made, residents receive instant, reliable information through your website, app, or social channels – automatically.
• Centralised Planning & Coordination: Engineers and event planners can schedule and manage disruptions within a single platform, visible to all relevant departments.
• Streamlined Communications: Customer service teams have immediate access to the same live information, empowering them to provide accurate answers without endless internal queries.
• Data-Driven Insights: Understand patterns of disruption, identify areas for improvement, and demonstrate proactive management to your community.

Empowering Every Department to "Know Before You Go"

By unifying your approach to road management, your council isn't just improving public satisfaction; you're fundamentally enhancing internal efficiency and collaboration. You're giving your:

• Engineers clearer data and better planning tools.
• Events Teams confidence their disruptions are communicated effectively.
• Communications Teams a constant stream of accurate, official information.
• Customer Service the power to truly help, not just redirect.
• And ultimately, your entire community the assurance that they can "Know Before They Go," because their council is operating with unparalleled clarity and coordination. It's time to move beyond the traditional silos. Is your council ready to embrace a unified approach that benefits every department and every resident?

Ready to unify your council's road management approach?

Learn more about Clozure's unified platform or schedule a personalised demonstration today!